I have undertaken user research, including workshops, prototype demonstrations, and contextual interviews for informing software design following the design sprint methodology.
For software design, I have a good understanding of approaches that facilitate visual methods, such as process maps, gains and pains charts, prioritisation exercises, to name a few.
In 2020, I co-facilitated a day-long innovation workshop. The workshop explored how we might use digital building data to improve outcomes for tenants. Our workstream’s pitch for a Digital Building Passport won by popular vote.