Process reviews

Process reviews involve the detailed analysis and evaluation of a defined process or series of purposeful activities in your organisation.

As an example, I undertook a review of human-centred design activities on CityVerve, a large-scale multi-stakeholder IoT project. A core remit of CityVerve was to involve people though playful open events and a series of targeted design activities into the design of IoT applications. The report is available on the website of FutureEverything: